House policies.

Cancellation policy

1. 30+ days before arrivalFull refund
2. 7 to 29 days before arrival50% refund
3. Less than 7 days before arrivalNon-refundable

Cancellations must be made in writing by email to hello@lodgework.com. The same policy applies to both homes.

Check-in & checkout

• Check-in is after 4:00 PM and checkout is by 10:00 AM.
• Keyless self check-in. Your door code and arrival guide are sent before your stay.
• Private driveway parking for up to 4 cars.

Pets

• Dog-friendly: up to 2 dogs, $100 per dog, per stay, collected when you book. We're unable to accept other pets.
• After booking, send us your dog's breed, size and personality. Booking does not guarantee approval.
• Dogs must stay off all furniture and may not be left alone in the home.
• Please don't let dogs relieve themselves in the backyard. If it happens on the turf, rinse the area with the hose.

No parties or social gatherings

• Parties, events and social gatherings are strictly prohibited. Violations carry a minimum fine of $1,000.
• Only registered guests may stay overnight, up to the 12-guest maximum.

Smoking

• No smoking or vaping inside the home or in the screened patio. Evidence of smoking indoors carries a minimum $1,000 remediation fee.
• Cigarette smoking is allowed outside the home, but smoking of any other substances is expressly prohibited.
• Any damage to exterior surfaces due to cigarette smoking will result in the complete cost to remedy being passed to the guest(s).
• Please dispose of your cigarettes properly, never inside the home.

Quiet hours

• Quiet hours are 10:00 PM – 7:00 AM. Please be considerate of neighbors.

Pool

• Pool heating or cooling is available for $35 per night with at least 2 days' notice, and must cover the full stay.
• In cooler months we can't guarantee a specific pool temperature. The pool is unsupervised, so children must be watched at all times.

Guest verification

Before your reservation is confirmed, the primary guest completes a few quick steps:

• Upload a government-issued ID
• Take a selfie for identity matching
• Confirm contact details, address and date of birth
• Sign the rental agreement, sent through Hospitable after booking

Security cameras

• Four exterior Ring cameras: at the front door, above the driveway door, and two facing the backyard. They monitor arrivals and our cleaning and maintenance teams.

Lost & found

• We're happy to ship items you leave behind for a $25 service fee plus shipping.